remote technical support job

Job Responsibilities 

a) Desktop Support and Administration 

b) Server Support and Administration 

c) Network Support and Administration 

d) ID Management and Administration 

e) Console and Device Monitoring (Servers and Network Devices) 

f) Data back up and reclamation 

Desired  Candidate Profile 

• One to two years working in a distant help condition investigating and settling issues in a multi-worker arrange condition 
• Involvement with helping clients with Desktops, Servers and Network related gadgets with solid exhibition aptitudes. 
• Capability in overseeing major Operating Systems/Servers on Windows, MAC and Linux.Proficiency in SNMP Monitoring frameworks. 
• Information on investigating Firewalls and Proxy workers. 
• Information and involvement in online applications, best practices, procedures and instruments with Core comprehension of systems administration (IP, WINS, DHCP, DNS, and so forth.) 
• Working experience in:MS-Office, MS-Outlook, Symantec Backup, Symantec EndPoint Protection, Symantec System Recovery, Citrix Go-To-Assist, MS-Active Directory, MS-Exchange Server, MS-SQL Server and Nagios, 
• Favored experience working with a Network Monitoring Systems.. 
• Experience working legitimately with specialized administrators just as specialized end clients 
• Capacity to productively and adequately play out the specialized prerequisites 
• Strong investigating, critical thinking, and systematic aptitudes 
• Capacity to work autonomously and organize work adequately with a desire to move quickly. 
• Capacity to oversee issues to successfully finish in a convenient manner and should be capable handle work pressure. 
• Solid relational, favorable to dynamic verbal and composed relational abilities

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