network control technician

Network Control Technician Job Description

The Network Control Technician I is a Tier II position inside the IT division. This position serves a fundamental job in supporting Texana Center workers' innovation needs.

The Network Control Technician I will be responsible for: 

Taking care of tickets made by the Helpdesk that are identified with systems administration or communication.

In the event that the ticket is outside the capacity, duty, or authority of the Network Control Technician I, they will be answerable for social affair appropriate data on the issue before heightening the pass to Tier III.

This position is likewise answerable for the accompanying obligations: 

• Fundamental firewall the board 
• Documentation of tasks, client guides, client confronting Knowledge Base, and inward KB 
• Switch storeroom the board 
• Screen IDS/IPS reports for fundamental activities 
• Travel to organize down locales to survey recuperation prerequisites and help with recuperation 
• Help with worker mindfulness crusades 
• Different obligations as doled out 

Preferred Experience 

• VoIP/communication 
• Endeavor firewall the board (Cisco, Sonicwall, Meraki, Fortinet, Check Point, Palo Alto, and so on.) 
• Polycom Video 

Aptitudes, Education and additionally Certifications Required 

• Secondary school recognition or GED 
• CCENT or Network+ confirmation 
• Capacity to adjust and ad lib 
• Issue solver 
• Brilliant composed and oral correspondence 
• Aptitudes, Education and additionally Certifications Preferred 
• CCNA confirmation 
• Partner's Degree 
• Specialized composition

also read : network control technician